Banana ArenaBanana Arena

Privacy Policy

Introduction

At Banana Arena, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our personalized image transformation platform.

AI Content Guidelines & Acceptable Use

To comply with our payment processor (Paddle) Acceptable Use Policy and to ensure ethical use of AI technology, Banana Arena strictly prohibits the following types of content:

  • No AI-generated human faces: Our platform does not generate realistic human faces using AI technology.
  • No face swaps between individuals: Swapping faces between different people is strictly prohibited on our platform.
  • No impersonation or deepfake-style content: Creating content that impersonates real individuals or produces deepfake-style media is not permitted.
  • No use of real individuals' likenesses without consent: Users must not upload or generate images using the likeness of real individuals without their explicit consent.

Violations of these guidelines may result in immediate account termination and forfeiture of any remaining credits. We actively monitor for policy violations to maintain a safe and ethical platform for all users.

Information We Collect

We collect information you provide directly to us, such as:

  • Account information (email, password) stored securely in our database
  • Images you upload for transformation, stored temporarily in secure cloud storage
  • Payment information (processed securely by Paddle - we do not store payment card details)
  • Usage analytics and preferences via Vercel Analytics
  • Generation history, job status, and transaction records

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process your personalized transformations through AI models (NanoBanana, NanoBanana Pro, Gemini, ChatGPT)
  • Process payments and generation purchases via Paddle webhooks
  • Track generation jobs and maintain your credit balance
  • Send updates and support communications
  • Prevent fraud and maintain security
  • Analyze platform usage patterns through Vercel Analytics

Payment Processing

All payment transactions are processed securely by Paddle, our trusted payment partner. We do not store your credit card details on our servers. Paddle handles all payment data in compliance with PCI DSS standards. Payment confirmations are received via secure webhook notifications from Paddle, which automatically update your account credits in our database. For more information about how Paddle processes your data, please visit Paddle's Privacy Policy.

Data Protection

Images uploaded to Banana Arena are stored in secure cloud storage and processed through our AI generation pipeline. Input images are processed and automatically deleted after transformation completion. We never use your images for training or any other purpose without your explicit consent. Your data is encrypted in transit and at rest using industry-standard security measures.

Data Retention

We retain your account information in our database as long as your account is active. Uploaded images stored in secure cloud storage are automatically deleted after processing. Generated images and job records remain accessible in your dashboard until you delete them or close your account. Transaction records are maintained for accounting and support purposes.

Third-Party Services

Our service integrates with the following third-party services:

  • Paddle: Payment processing service. Payment data is handled by Paddle in compliance with PCI DSS standards.
  • NanoBanana API: AI image generation service. Your uploaded images are sent to NanoBanana API for processing and are not used for training purposes.
  • Vercel Analytics: Usage analytics service that collects anonymized usage data to help us improve our platform.

Your account data, images, and generation history are stored on secure cloud infrastructure with industry-standard encryption and security measures.

Cookies and Local Storage

We use cookies and local storage to maintain your session, store your authentication state, and remember your preferences. These are essential for the platform to function properly. We do not use cookies for advertising or tracking across other websites.

Your Rights

You have the right to:

  • Access your personal data stored in our database
  • Request deletion of your account and associated data (images, jobs, transaction records)
  • Export your data including generation history and account information
  • Opt out of marketing communications

To exercise these rights, please contact us at support@bananaarena.com. We will process your request within 30 days and confirm when your data has been deleted or exported.

Contact Us

If you have questions about this policy, please contact us at support@bananaarena.com